Privacy Policy

This Privacy Policy describes how Lightworker Mark ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from www.lightworkermark.co.nz (the "Site").

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information."

Device information

• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
• Disclosure for a business purpose: shared with our processor Shopify, Google Analytics, etc.

Order information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: Collected from you.
• Disclosure for a business purpose: shared with our processor Shopify, payment gateways (e.g., Stripe, PayPal), shipping providers, etc.

Customer support information

• Examples of Personal Information collected: Name, email address, phone number, and details of your inquiry.
• Purpose of collection: to provide customer support.
• Source of collection: Collected from you.
• Disclosure for a business purpose: N/A

2. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

3. Your Rights

If you are a resident of certain regions (e.g., European Economic Area or California), you have certain rights regarding your personal information.

GDPR

If you are a resident of the European Economic Area (EEA), you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise this right, please contact us through the contact information below.

CCPA

If you are a California resident, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise this right, please contact us through the contact information below.

4. Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another.

Most browsers automatically accept cookies, but you can choose to set your browser to remove or reject browser cookies. Please note that removing or blocking cookies can negatively impact your user experience and may cause some parts of our website to no longer be fully accessible.

5. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at mark@lightworkermark.co.nz.

Lightworker Mark

New Zealand